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Improving Team and Personal Communications in the Workplace

Prevent and address conflicts, improve productivity, reduce turnover, apply adaptive strategies.

Common Areas of Miscommunication

Data Dome Inc.'s tools and processes can help you address three important types of miscommunication that can hinder your company's performance:

Intra-personal Miscommunication: that is, people who cannot accept their weaknesses along with their strengths. A "blind spot," as it is commonly called, can be extremely counterproductive - especially if the challenge is job-related. Individuals working with people having these "blind spots" usually must adapt to compensate for those weaknesses.

Inter-personal Miscommunication: that is, not understanding, and therefore not appreciating, behavioral styles different from our own. This is devastating to manager/employee relationships and team building and encourages personality conflicts and counterproductive politics.

Job Miscommunication: that is, not understanding what behaviors are optimal for a position or role on a team. This incongruity may be on the part of management, the employee or other team members. TQM and Deming programs today are directed towards this goal of consensus on roles. Most of these programs fail in the initial stages, however, due to interpersonal and group dynamics - that is, a failure to communicate.
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