Improving Team and Personal Communications in the Workplace
Prevent and address conflicts, improve productivity, reduce turnover, apply adaptive strategies.
Common Areas of Miscommunication
Data Dome Inc.'s tools and
processes can help you address three important types of
miscommunication that can hinder your company's performance:
Intra-personal Miscommunication:
that is, people who cannot accept their weaknesses along with their
strengths. A "blind spot," as it is commonly called, can be extremely
counterproductive - especially if the challenge is job-related.
Individuals working with people having these "blind spots" usually must
adapt to compensate for those weaknesses.
Inter-personal Miscommunication:
that is, not understanding, and therefore not appreciating, behavioral
styles different from our own. This is devastating to manager/employee
relationships and team building and encourages personality conflicts
and counterproductive politics.
Job Miscommunication:
that is, not understanding what behaviors are optimal for a position or
role on a team. This incongruity may be on the part of management, the
employee or other team members. TQM and Deming programs today are
directed towards this goal of consensus on roles. Most of these
programs fail in the initial stages, however, due to interpersonal and
group dynamics - that is, a failure to communicate.
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