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Communication

Adapting the Golden Rule

Don’t treat people the way you want to be treated.

Treat them the way they want to be treated.

 

We do not mean at all  to undermine the insight of an ethics of action that is based on treating others as you would yourself prefer to be treated.

However, in terms of behavioral styles and communications, the way that you prefer to be treated may not bear much resemblance to the way someone with a different style would prefer to be treated.

When you understand what the positions in the four quadrants really mean, you can adapt your behavior to treat others more as they themselves prefer to be treated rather than projecting your own behavioral preferences onto them or blaming them if their preferences are not your own.

For example, some one with a low S (in the DISC quadrant system) has a quick pace. If they communicate with a high S at the pace they prefer, a high S will feel rushed - causing stress.

We have found that it is not unusual for people to make value judgments based  on differences in behavioral style preferences.

There is an implicit ethic in specifically adapting your style in order to better communicate with someone else: It can be a way of paying attention to - and honoring - their differences from you.

Ultimately, an understanding of behavioral styles equips you with a neutral language for understanding behavioral differences among us.

Whether you use that insight for good or ill is another question (and that is when the original version of “The Golden Rule” applies once again!).