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Data Dome FAQs

Almost all of our tools are currently used online, and we recommend that you move to an online implementation.

 On-site software is still useful to maintain a database of reports.

If you use the codelock-driven software, here are the instructions for ordering additional units.

 

Instructions for Ordering More On-site Assessment Units

 Open the program.

Select Menu, File, Order Desk, Place New Order.

Remember that each type of report uses a different number of units.

Indicate the number of units you wish to order (in multiples of 100).

Print the order sheet to pdf and email to service @ datadome.com with your contact information. If you are not able to do this, call us and we will give you a fax number to use instead.

We will process your order and send a completion code to you within 48 hours (usually within a couple of hours).

Enter the completion code, and your codelock will register the new units. 

 

Tips:

  • Don't forget to backup the database from within the program. Other forms of backup will not work on this kind of program.
  • Keep your program updated.
  • If your program came with a codelock, be sure to keep track of it. If you replace your computer, be sure to retrieve the codelock device.