Data Dome Sales Development Bookstore

Targeted Reading for Salespeople

Low Expressiveness

You are reserved and non-expressive.

While there is nothing wrong with this <em>per se</em>, you may have difficulty displaying enthusiasm about the products or services you are selling.

If you are not visibly excited about them, it is unlikely your customers will be either.  To work on building your expressive skills, consider the following.

Fully Alive From 9 to 5!: Creating Work Environments that Invite Health, Humor, Compassion, and Truth by Louise LeBrun


The 7 Most Powerful Selling Secrets: Soar Your Way to Success With Integrity, Passion and Joy by John Livesay


Conversationally Speaking: Tested New Ways To Increase Your Personal & Social Effectiveness by Alan Garner


The Fine Art of Small Talk: How to Start a Conversation, Keep It Going, Build Rapport -- And Leave a Positive Impression by Debra Fine


Learn to Relax: A Practical Guide to Easing Tension and Conquering Stress by Mike George


Enthusiasm Makes the Difference by Norman Vincent Peale