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Presenting and Probing

Improve your knowledge of techniques for developing a clear understanding of the customer's specific needs using the following targeted resources.
Power Sales Presentations: Complete Sales Dialogues for Each Critical Step of the Sales Cycle by Stephan Schiffman


SPIN Selling by Neil Rackham


How Winners Sell: 21 Proven Strategies to Outsell Your Competition and Win the Big Sale, by David Stein


CustomerCentric Selling by Michael Bosworth, John Holland, Michael Bosworth, John Holland


The Prime Solution : Close the Value Gap, Increase Margins, and Win the Complex Sale by Jeff Thull