The Executive Perspective

"Great job. I've already noticed a more "cohesive and cooperative" attitude among the group. ... I will continue to recommend you wnenever possible."

Guy Thomson, Director
Proof of the Pudding

"We have been blessed with excellent growth over the last five years in no small part due to your help in evaluating our job applicants. The DISC profile is always helpful. The "Assess" test you offer and the way you tailor it to a specific industry and position is incredibly accurate. We use it for each of our hires and often go back and review it a year or so later and without fail it has properly described the person we hired. Keep up the good work."

Stephen F. Kenney, President
Kenney Properties, Inc.

"We have found it to be a refreshing experience. As an introduction to self-appraisal, it has produced an amazing honesty level. As a vehicle for a healthy, candid, and caring exchange of views between managers and subordinates, it has enabled subject matter which hitherto has been felt to be too sensitive for discussion to be dealt with in a very positive and motivating way. We have benefited greatly from our senior managers having come to terms with the do's and don'ts of managing the individuals; and the exchanges in this area have breathed new life into old relationships. In short we believe we have benefited greatly and yet we are sure there is so much more we have to gain. We are looking forward to you helping us in our goal of increasing management productivity."

Doug Manning, CEO
Rentokil Contract Services, Inc.

"Of the programs we've had in at PBG in the last six years, your training was the most effective, lasting and fun. My team still discusses the behavioral styles on a regular basis."

Mark McCullough, President
PBG (Phillips & Brooks/Gladwin, Inc.)

"What was most valuable about today's seminar?"

•   "Learning how to determine behavioral styles."
•   "Being made aware of my Boss's style, as well as co-workers."
•  "Interpretation of the individual graphs- Gained more understanding of the interactions of the [different] traits."
•   "Learning about different behaviors and the kind of behavior that I am.
•   "Learning about myself and how I view things."
•   "To understand the different styles and how none is 'right' or 'wrong.'

•   "Learning how to adjust my style to be more effective in working with others."
•   "Learning more about communications styles."
•   "The sharing of information."
•   "The Do's and Don'ts of communicating."
•   "To the extent that all types are necessary."
•   "Executive feedback."
•   "Helped me understand that others are different from me."
•   "Learning what behavior styles I must dust or work on to become more successful."
•   "How to adopt your style to others and recognizing your style and how it adapts to your job requirements."
•   "How to relate to other types and understand why they may react differently that what you're used to."
•   "Learning how to evaluate the type of customer and how to interact with this individual (based upon my style)."

•   "Helped define behavioral styles, general characteristics description."
•   "Understanding my behavioral Style."
•   "Learning what my profile is and how it pertains to my job."

•   "Self awareness and possible help tool for managing and development."
•   "Reinforced some things I know are areas that I need to work on, and insight into others' (peers') styles."
•   "Understanding of Strengths and Weaknesses."
•   "More in-depth knowledge of my social styles and how to best position with various customers."
•   "Better understanding of how I'm perceived by others."

•   "All of it! Loved it!"
•   "The overall presentation!"
•   "Concepts and materials, overall."
•   "All was needed."
•   "The group gathering and overview for all the Account Executives and System Designers was helpful."

How do you feel this will help in improving your work situation?

•   "Better communications."
•   "Vehicle for improved interrelations."
•   "Working with others."
•   "Help relate to others."
•   "Understand why other react in certain ways."
•   "Understanding Self better in relation to interacting with others."
•   "Learning how to effectively communicate with other styles."
•   "To work better with others by changing my style to closer match theirs."
•   "Will help me to better work with clients."
•   "Helps me understand why I've been ineffective with communication in different situations."
•   "It will help to see others from their perspective instead of my own."
•   "Relate better to needs of workers and family and customers."

•   "Provides understanding of self."
•   "I understand better why others perceive me the way they do."
•   "Focusing on improving weaknesses."
•   "By knowing what I need to work on as a person."
•   "Self awareness and possible help tool for managing and development."
•   "Developing interpersonal skills and teamwork."
•   "Recognizing weaknesses & improving on behavior."
•   "Knowing how others might perceive me and what things I need to improve on!"
•   "Help me communicate with others more effectively."

•   "Help team interact together."
•   "Improved communications with work group."
•   "Help to understand co-workers better."
•   "Help me work with my new manager."
•   "Very good team building."
•   "Better working relationship with my team members."
•   "To be more flexible in dealing with co-workers."

•   "Will help when I go out on calls with sales and in team work."
•   "Personalize presentations."
•   "This will improve working with sales people & customers."
•   "Understand how to deal with styles of customers."
•   "Understanding different approaches to people."

•   "Lets my supervisor know what he's dealing with."
•   "It will help me work more effectively with my team and the managers who report to me."
•   "Work better with employees."
•   "By being more sensitive to others needs."
•   "Be more open to my limitations and to the style of others."
•   "Better able to manage direct reports."
•   "By helping me match supervision style to the employees' style- also in sizing up and reacting to customer styles."
•   "Allows me the opportunity to evaluate how to individually handle employees most effectively."

•   80% responded everything had been covered.
•   Of the remaining 20%, 71% responded they would have liked more time and/or exercises...

Hewlett-Packard Feedback

What was most valuable about today's seminar?

•  "Better understanding of myself and co-workers."
•  "Understanding why I react the way I do and why others react the way they do."
•  "Helped to define strengths and weaknesses."
•  "Put into perspective my own strengths and weaknesses."
•  "Understanding my behaviors and how others perceive me.
•  "Learned what I needed to improve on."

•  "Insight into what makes the different styles 'tick,' and how to adjust to deal with each of them."
•  "Understanding my boss's style."
•  "How to relate to other styles."
•  "It's a valuable class for anyone who needs to work with other people."
•  "Being able to relate to people with different strong points."
•  "Learning how to communicate with people I work with."
•  "Getting to know how different behavioral styles work together."

•  "Better understanding of co-workers."
•  "Learning about other team members styles."
•  "Time to stop and think about relationships and position in a group."
•  "Open discussions with management present."
•  "Reviewing my personal behavior traits and comparing it to those of my co-workers."
•  "Getting to know each others' and manager's styles."

•  "Finding out why others behave the way they do."
•  "Learning about behavioral instincts and changes to environment (workplace) behavior."
•  "Learning/understanding about my style and others."
•  "Evaluating the difference between my home and work styles."
•  "Understanding others' style, examples, styles of which pair work best together."
•  "Learning the styles of others."
•  "Discussion of how styles are not just one dominant factor but a combination."
•  "Seeing the detailed description on behavior in a social vs. business environment."

•  "Learning about styles (my manager and myself)."
•  "Personal information based on test - and feedback about what was driving changes from home to work."
•  "Amount of information in one report."
•  "The personal profile. The printed feedback."
•  "Examining the various profiles- very enlightening, while validating."
•  "Amount of information in one report; The personal behavioral report and style graphs."
•  "I like the Data Dome Model (Much better than Myers-Briggs!)"

•  "The workshop put on paper in black and white information that I was aware of but helped to point in the direction to make changes."
•  "The results and reviewing was fun as a group."
•  "Insights presented are immediately usable."
•  "All the information was great. The seminar was just great."
•  "The "next level of detail" relative to Wilson techniques."
•  "LOVED the technical tools used for presentation."

•  "Awareness of problems that exist between how the job is defined and how I perceive the job."
•  "Knowledge of differences between what we perceive the job to be and how we are reacting to the job."
•  "Awareness of job requirements versus our perception of how we perform."
•  "Filling out the work environment survey and seeing what I may need to change."
•  "Identifying behavior style and seeing how it matched with the job behaviors."

"How do you feel this will help in improving your work situation?"

•  "Gain clearer perspective on where co-workers are coming from."
•  "This helps my understanding of how to deal with my co-workers."
•  "Understand how to work with the team better."
•  "It will help me improve my work situation."
•  "I [will] work better knowing what my manager's style is - I can better communicate with him."
•  "Better understanding of personality differences among co-workers."
•  "Gives me the tools to modify my approach to people within my group."
•  "As a Human Resources professional, I am very interested in anything that helps me to understand different behavior."
•  "Interplay with others - understanding other's point of view."
•  "Greater understanding of team members."
•  "Better understanding of my peers, my manager, and the people in my team."

•  "By knowing my Strengths & Weakness, and what to look for, I should be able to perform in my life and my job much better."
•  "Provided me with specific feedback to work on."
•  "Promotes team work and personal confidence."
•  "I will know how other people perceive me."
•  "I understand my style now and will work on not taking things so personally."
•  "Help personally on how I react to situations."
•  "It makes me more aware of my tendencies."
•  "Helps to understand how my natural style compares to the work style."
•  "Now I have an idea on how I can improve and how to deal with others."
•  "Help me to work on my faults which I was aware of but not the level of those faults."
•  "Aware of areas of improvement - Will communicate my style to the group."

•  "Enable me to understand others strengths, however different they are from mine and how to relate more effectively."
•  "Better understanding of others can only enhance the situation."
•  "Makes you think about how you can most effectively deal with others."
•  "To be able to better communicate!"
•  "Won't be intimidated by more forceful styles."
•  "Understanding other people's styles."
•  "Continual improvement in interrelationships."

•  "A lot for reestablishing work distribution and having people do what they best could do comfortably."
•  "People will work better with one another by knowledge of other people."
•  "More consistency in assessing proper job performance."
•  "Better understanding of how I approach my job."
•  "Will help me reconcile style differences within workgroup."
•  "Focus on understanding the Job and others' styles as compared to a focus on performance and "teamwork.""
•  "Now I know what to expect from my boss and how I need to adapt to her."

•  "To manage my staff better."
•  "It will help me learn what motivates my Sales Reps ad how to interact with them best."
•  "I may also use it with Job Applicants to understand their strengths / weaknesses."
•  "I will be able to apply the information with my district."
•  "Will use this new awareness and probably run my staff through this class."

Effectiveness of the Seminar?