Top 1% Makes the Difference
Monday, September 28th, 2009Your blood pressure is up and profits are down. Don’t your managers and salespeople get it? Are you the only one who sees the big picture?
The problem might be that you need to better understand your top performers so that you can use your entire team more effectively.
“You don’t compete with products alone anymore, but how well you use your people”, a manager tells Daniel Goleman in Working with Emotional Intelligence. Higher profits and higher revenues will depend on a new kind and level of productivity.
How important is it to understand what top performers have that average and low performers don’t?
For front line jobs, those in the top 1 percent produced three times more output than those in the bottom 1 percent.
For jobs such as professional salespeople, account managers, and executives, those in the top 1 percent produced 127 percent more than the average performer.
