Writings & Resources

Our last post discussed how Productive Motives can be a powerful tool in productive conflict situations. Our unconscious and automatic default approach is often attached to faulty motives.

Sometimes we are faced with a difficult, challenging,

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Despite our most careful preparations and good intentions, difficult conversations often go awry. Before we know it, the conversation morphs into something entirely different and we find ourselves knee-deep in a heated conflict, instead of

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When you’re in the middle of a conflict, it’s easy to react emotionally and make detrimental mistakes. This is why it’s important to pause and be intentional with a productive approach instead.

Let’s take a look at some big mistakes that happen often during conflict conversations through

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In a more perfect world, everyone’s behavioral DISC styles would be readily known and we would all be skilled at adapting our styles to enhance communication and interpersonal relationships. But alas, far too often we find ourselves in situations in which we must interact with others whose behavioral styles not known. It’s not

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Many people who deliver DISC training ask me, “Why do I need to be certified to deliver DISC?” The truth is, while being certified isn’t a requirement for delivering DISC training, there are some very compelling reasons why you should be certified! The difference between a facilitator who is DISC Certified and one

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