Communication

21 06, 2023

Becoming an Emotionally Intelligent Leader Begins By Focusing on You

By |2023-07-10T16:11:32-04:00June 21, 2023|Communication, Team Effectiveness|

Coworker discussionLong gone are the days of ruthless leadership and authoritarian control. Successful organizations today understand the importance of a people-centered approach to leadership; one that treats employees with empathy, effectively communicates with and listens to them, and engages them in a shared vision in order

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16 05, 2023

Why Is Emotional Intelligence Important Now More Than Ever

By |2024-04-02T17:59:42-04:00May 16, 2023|Communication, Team Effectiveness|

Coworkers speaking to each other.It’s no secret that stress levels have spiked exponentially in recent years. The COVID pandemic brought with it unique challenges, including health and financial worries, remote work demands, schooling and childcare issues, mental health struggles, and job insecurities, just to name a

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18 11, 2019

The ABC Conversation – Are You Shutting People Down or Opening People Up?

By |2019-11-19T16:05:45-05:00November 18, 2019|Coaching, Communication, Management, Team Effectiveness|

Here’s how the conversation typically goes … you’re the leader and you “passionately” share an idea with the team. When you ask for feedback, you get blank stares and some mild head nods, but virtually no response. The question is how do you get them to feel safe so they will speak up?

18 11, 2019

Stop Complaining

By |2019-11-19T16:09:16-05:00November 18, 2019|Communication, DISC, Management, Team Effectiveness|

As a manager, often your direct reports just want to come and complain to you about other team members, work issues, other departments, etc. They usually have no intention of fixing the situation – they just want to vent. Here are techniques that will not only stop the complaining but also teach your team to move to action on working through problems and challenges.

18 11, 2019

How You See Yourself <> How Others See You

By |2019-11-19T16:08:21-05:00November 18, 2019|Communication, DISC, Management, Team Effectiveness|

One of the great aspects of using DISC to understand ourselves and the people we work with is that it gives us a shared vocabulary for describing behaviors in a non-personal way. A DISC style graph is like a Rosetta Stone for helping people to collaborate and communicate. It helps identify the predispositions that can cause confusion, misunderstandings, and friction so that they can be adjusted for a more harmonious and productive work environment.

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