Writings & Resources

Coaching Matrix

By |2024-05-06T18:20:38-04:00December 10, 2019|Coaching|

Should you be coaching inside, up, or out? Coaching your staff is one of the most critical elements of Leadership, but not all coaching is created equal. This matrix provides a high-level understanding of where coaching is needed and where your coaching time is best spent.

The ABC Conversation – Are You Shutting People Down or Opening People Up?

By |2019-11-19T16:05:45-05:00November 18, 2019|Coaching, Communication, Management, Team Effectiveness|

Here’s how the conversation typically goes … you’re the leader and you “passionately” share an idea with the team. When you ask for feedback, you get blank stares and some mild head nods, but virtually no response. The question is how do you get them to feel safe so they will speak up?

Stop Complaining

By |2019-11-19T16:09:16-05:00November 18, 2019|Communication, DISC, Management, Team Effectiveness|

As a manager, often your direct reports just want to come and complain to you about other team members, work issues, other departments, etc. They usually have no intention of fixing the situation – they just want to vent. Here are techniques that will not only stop the complaining but also teach your team to move to action on working through problems and challenges.

How You See Yourself <> How Others See You

By |2019-11-19T16:08:21-05:00November 18, 2019|Communication, DISC, Management, Team Effectiveness|

One of the great aspects of using DISC to understand ourselves and the people we work with is that it gives us a shared vocabulary for describing behaviors in a non-personal way. A DISC style graph is like a Rosetta Stone for helping people to collaborate and communicate. It helps identify the predispositions that can cause confusion, misunderstandings, and friction so that they can be adjusted for a more harmonious and productive work environment.

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